TD Bank joins Anti-Scam Coalition, but tells customer she’s responsible for $10,000 lost in phone scam

A closeup shows a hand dialling numbers on a landline phone.

Canada’s big banks, police, major telcos and the federal government have joined forces to protect Canadians from the growing scourge of financial scams. But several bank scam victims and industry experts told CBC News they feel the coalition’s efforts fall short, because it doesn’t address reimbursement.